Frequently asked questions

Orders


To ensure freshness and assurance to all pawrents that all of our product are never mass produced and never automated, products are fully handmade after receiving confirmed order & payment. When orders are received, our team will send you a confirmation Whatapps message regarding the order made. Please kindly allow 3 - 7 days for us to prepare your orders. Once the order are ready, our team will drop you a WhatsApp message!




Products


For our dehydrated treats, we recommend to consume them within a month after opening to ensure freshness. However, dehydrated treats can last up to 3 months in the chiller and 6 months in the freezer. To extend the shelf life of your purchase, store them in the refrigerator or a cool, dry place to prevent moisture build-up.




Payment Method


WuzzyFussy only accept payment via Paynow / Internet bank transfer / ATM transfer
Paynow to 90926502
ATM/Internet Bank Transfer: POSB 121-90263-0
Do take a screenshot or a photo of the transaction & WhatsApp us @ 90926502. Orders will be proceeded once payment has been verified.




Delivery & Self-collections


Self-collection Self-collection is at: Clementi MRT Normal postage Normal postage (+$1.00) Do note: WuzzyFussy is not liable for any lost mail. (2-3 packets of treats max). You will be able to receive your order within 3 - 5 working days. SmartPac by Singpost SmartPac courier delivery (+$4.50) Delivery time: 2 - 4 working days. Orders above $50 will get to enjoy free SmartPac delivery! (Up to 3kg)




Other queries


Kindly drop us an email at wuzzyfussyy@gmail.com or WhatsApp us @ 90926502 and we will get back to you ASAP.